Friday, February 22, 2008

Friday's Quote

Friday's Quote:

"The best thing about the future is that it comes only one day at a time."

-President Abraham Lincoln

Tuesday, February 19, 2008

Even Starbucks needs to take a night to Retrain!

Starbucks to retrain 135,000 baristas

SEATTLE — Starbucks has announced it will close 7,100 company-operated stores in the U.S. from 5:30 p.m. to 8:30 p.m. Feb. 26 to retrain about 135,000 in-store employees and managers.

“Our unprecedented level of commitment to and investment in our people will provide them with the tools and resources they need to exceed the expectations of our customers, said Howard Schultz, Starbucks' chairman, president and CEO.

The educational curriculum for all U.S. store-partners will provide a renewed focus on espresso standards that will help ensure the quality of every beverage. As a result, baristas will be better prepared to share their passion and knowledge with customers.